What is Mobile Wallet?

Smartphones have changed the way we connect. They allow us to quickly call, text, email, access social media, and instantly access our bank accounts. And with secure technology, smartphones are also changing the way we spend money, including giving us the ability to make payments using a mobile wallet.

A mobile wallet is a digital wallet that lives on your smart device. It’s like your physical wallet, but it can hold digital copies of your debit and credit cards, car insurance, boarding passes, and more.

The mobile wallet payment feature, combined with the digital payment options of Apple Pay®, Samsung Pay, and Google Pay™, allows you to securely pay in stores right from your phone or watch, and online or within apps from your phone. You can tap to pay with any credit or debit card you’ve added to your mobile wallet.

Benefits of paying with mobile wallet

  • Checkout faster with just a tap - rather than having to find your wallet, insert your card, wait for it to be accepted, and then sign the pin pad.
  • Added layer of protection by encrypting your full card number, expiration date, and card security code.
  • Lets you carry multiple cards, including debit card, credit card, HSA, and more, without the need to keep them in your physical wallet.
  • Set a default card so you can easily use that card to pay.

How to add a card to your mobile wallet

Mobile wallet on smart devices

INTRUST personal banking customers can easily add their debit card to their smartphone's mobile wallet through our mobile app. You can do this the same day you open your account, or you can wait until your physical debit card arrives. We recommend adding it the same day you open your account, because you can begin making purchases immediately instead of waiting for your physical card to arrive.

Note: Your smartphone must have tap to pay capability to make payments using your mobile wallet.

  1. Download and log in to the INTRUST Bank mobile app.
  2. Scroll down to the "Card Management" section on your dashboard.
  3. Tap the debit card you want to add to your mobile wallet.
    Note: You cannot add an INTRUST HSA, ATM, or business debit card to your mobile wallet.
  4. Select the "Add to Apple Wallet" or "Add to Google Wallet" option at the bottom, depending on your device type.
  5. Follow the prompts to add your INTRUST Bank debit card to your mobile wallet.

Your debit card is now in your mobile wallet, and is ready to be used anywhere that accepts mobile wallet payments.

To add a physical card to your mobile wallet, follow the instructions below that are specific to your device:

Set up Samsung Pay
  1. Make sure you have Samsung Pay on your Samsung phone.
  2. Open Samsung Pay on your phone.
  3. Tap the Menu button (the three horizontal lines) in the top-left corner, and then tap Cards.
  4. Tap the plus sign that says Credit/debit.
  5. Follow the instructions to add your INTRUST Bank Visa® debit or credit card.

Check out the article Add credit or debit cards to Samsung pay on Samsung’s website for more information.

Set up Apple Pay

Setup instructions differ depending on which version of iOS you have. Visit the Wallet section of the iPhone User Guide for more specific instructions.

  1. Make sure your Apple device supports Apple Pay.
  2. Make sure you have an Apple ID and are signed in to iCloud.
  3. Go to Settings and click Wallet & Apple Pay.
  4. Tap Add Card.
  5. Tap Debit or Credit Card.
  6. Follow the instructions to add and authorize your card.
Set up Google Wallet
  1. Make sure you have an Android version that supports Google Wallet.
  2. Download the Google Wallet app.
  3. Follow the setup instructions and add your card.

Visit the Set up the Google Wallet app article on Google for more information.

How to pay with mobile wallet

Contactless PaymentOnce you’ve added your card(s) to your mobile wallet, you can use your device to tap to pay at retailers that display the Contactless Symbol* and accept your card type (Visa®, Mastercard®, Discover®, etc.). This includes grocery stores, pharmacies, hair salons, and gas pumps. You can also use your mobile wallet to pay online and within apps from your phone.

Pay in stores

Screenshot of Apple Pay

When you hold your device near the card reader, it will automatically prompt your mobile wallet and require your authentication before completing the transaction. Depending on your custom authentication settings for your device, you’ll be required to enter your passcode, use your fingerprint, or complete your face recognition. You can only make a payment after you’ve completed your authentication.

  1. Look for the contactless symbol on or near the card reader at checkout.
  2. Check to see which types of cards the retailer accepts. For example, if you have an INTRUST Visa debit or credit card, you can pay anywhere that accepts Visa cards.
  3. Hold your device near the card reader.
  4. Complete your secure authentication and select your card.
  5. Your phone should tell you when the transaction is complete.
Pay online or within apps

Using your mobile wallet to pay online or within apps can speed up the checkout process because you don’t need to enter your card information every time you make a purchase. Look for the Apple Pay, Samsung Pay, or Google Pay buttons at checkout.

Is mobile wallet safe?

Yes, a mobile wallet is safe. It’s important to note that it is still safe to use your physical debit and credit cards, since anti-fraud technology is always advancing. But mobile wallets provide an added layer of protection by encrypting your full card number, expiration date, and card security code. Encryption is when information is scrambled into a secure format that’s unreadable. Unlocking the information (making a purchase on your card) requires you to log in to your device.

Storing your cards in your mobile wallet helps you protect them from being lost or stolen. If your phone is lost or stolen, you can use online banking to turn your debit card off.

If you need help adding your INTRUST Bank debit or credit card to your mobile wallet, please contact us.

*The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC

Posted:

08/31/2020

Category:

Personal Banking

Tags:

CHECKING, MOBILE-BANKING

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