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How to Protect Yourself


Manage your mailbox.
  • Watch for missing mail and bills that don't arrive on time. Consider using INTRUST OnLine Bill Pay, a secure method of paying your bills online.
  • Eliminate worry of lost or stolen checks by using Direct Deposit to directly deposit paychecks into your INTRUST account.
  • Arrange to have recurring INTRUST loan or line of credit payments automatically deducted from your account or make your payments online.
  • Be suspicious of receiving a cashier's check, money order, traveler's check or any other form of payment that you weren't expecting or didn't solicit. You are responsible for the items you deposit. When a check or other item bounces, you owe the bank the full amount deposited.
Trash with care.
  • Thoroughly shred anything with an account number on it, including credit offers you get in the mail.
  • Delete all personal information before you dispose of a computer.
Monitor your accounts.
  • Carefully review your monthly statements for unauthorized charges.
  • Exercise extra caution after vacation or trips.
  • To keep more frequent watch of your transactions, enroll in OnLine Banking. Not only can you review statements, check your balances and monitor account activity, you can create a variety of e-mail alerts to keep you even more in tune with your accounts – when a designated minimum balance is reached, a transfer has completed or failed, a check has processed, and many more.
Review your credit regularly.
Order a copy of your credit report at least once a year to check for accounts that may have been opened without your knowledge and unauthorized changes to your existing accounts. Under the Fair and Accurate Credit Transactions Act (FACT Act), you're entitled to annually request and obtain a free credit report. AnnualCreditReport.com provides you with a secure way to do so, and each of the three major credit bureaus also offers ongoing monitoring programs. Release your Social Security Number (SSN) prudently.
  • Avoid printing your SSN on your checks or using your SSN as your driver's license number.
  • Do not carry your SSN card with you.
Protect the contents of your purse or wallet.
  • Don't write your personal identification number (PIN) on your credit or debit cards or keep the PIN in your purse or wallet.
  • Keep a list of all your credit card and bank account numbers, expiration dates, and telephone numbers of the customer service and fraud departments in a safe location.
  • Sign credit cards immediately upon receipt.
  • Cancel unused credit cards.
  • Know credit card expiration dates; if you do not receive a reissued card before the expiration date, notify the card issuer. For INTRUST cardholders, INTRUST supports MasterCard and Visa Zero Liability Fraud Protection programs that protect you from unauthorized transactions on your credit card when you promptly notify us. We also employ sophisticated fraud detection programs that detect out-of-the-ordinary spending. If you're a Platinum Visa cardholder, we provide free $5,000 Identity Theft Coverage, including expenses you may incur as a result of a Covered Stolen Identity Event.
Keep your personal numbers secure.
  • Do not carry passwords with you.
  • Shield the keypad when using ATMs.
  • Place passwords on your credit card and bank accounts and avoid using anything identifying that a thief could discover. Verified by Visa enables you to create a personal password to ensure that only you can use your INTRUST Visa card to buy online.
  • If you're an OnLine Banking user, we also recommend that you regularly change your login password.
  • Do not provide account numbers or other identifying information over the phone to anyone who calls you or wants to pay you by wiring funds directly into your account.
Guard your privacy.
Ask businesses what their privacy policies are, how they will use your information and whether it will be provided to third parties. Click here to review INTRUST's Privacy Policy.