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Privacy Policy
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INTRUST Bank does not share or sell information about our customers to outside companies.
The only information we provide is that which is required to provide products and services on your behalf. In every case in which information is provided, the companies are obligated to use the information as contracted and to keep this information confidential.
We are proud of our long-standing policy to not share or sell information about our customers. We realize the significant value of our customer relationships and would not, in any way, jeopardize your privacy and confidentiality.
This Privacy Policy is provided to you as required by Federal law. It simply documents for you our long-standing privacy practices. If you have any questions after reviewing this policy, please do not hesitate to contact us at 1-888-895-2265 (316-383-1282 in Wichita).
WHAT INFORMATION WE COLLECT
We collect "nonpublic personal information" about you from the following sources:
- information we receive from you on applications, other forms, or visits to our Internet Web site, such as social security number, assets, income and debts;
- information about your transactions with us, our affiliates or others, such as account balance, payment history, parties to transactions, and credit card usage;
- information we receive from third parties, i.e., credit bureaus, such as your creditworthiness and credit history;
- information from other outside sources for the purpose of verifying representations made by you, such as employment history, loan or credit card balances or your property insurance coverage; and
- other general information we obtain about you such as demographic information.
"Nonpublic personal information" is information about you that we obtain in connection with providing a financial product or service to you that is not available publicly. For example, nonpublic personal information includes information regarding your account balance, payment history and overdraft history.
We will always limit our collection of information to that which we believe is necessary to conduct our business properly, provide excellent service to you, and to offer you additional products and services that we believe will be of interest to you.
WHAT INFORMATION WE DISCLOSE
Sharing of Information with Nonaffiliated Third Parties
We do not sell nonpublic personal information to anyone, and do not disclose nonpublic personal information about our customers or former customers to anyone, except as permitted by law. A nonaffiliated third party is a third party that is not a member of our corporate family.
Sharing of Information with Companies that Work for Us
We may disclose all of the information we collect, as described above, to nonaffiliated third parties (i.e., third parties that are not members of our corporate family) that provide products and services for us. These companies perform marketing services on our behalf, supply products and services to you (such as check printing and data processing companies), or are other financial institutions with which we have joint marketing agreements. All of these companies are obligated to use the information we collect only for the services we have asked and to keep this information confidential.
We may receive medical information, such as information related to your past or present physical health or condition, if you apply for insurance from us. This information is shared only with those companies who require access to this information in order to process the application or provide the services you have requested. Additional standards of confidentiality protect information related to trust and fiduciary services.
Sharing Information in Other Situations
In other circumstances permitted by law, we may share information we collect with nonaffiliated third parties. These include the sharing of information:
- to government entities when required by law, such as in response to a subpoena or similar legal process;
- to credit bureaus;
- to assist us in servicing your loan or account with us; and
- in connection with the sale of your account or loan and related customer databases to another financial institution, such as the sale of mortgage servicing rights. If your mortgage is sold on the secondary market, the Privacy Policy of the purchaser will apply.
Sharing Information with Our Affiliates
INTRUST Financial Corporation is an affiliate of INTRUST Bank. However, INTRUST Bank does not disclose any nonpublic personal information to INTRUST Financial Corporation. INTRUST Financial Corporation does not provide financial products or services to customers.
OUR SECURITY PROCEDURES
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
CHANGES TO THIS PRIVACY POLICY AND AFFILIATES
We will provide notice of this Privacy Policy to you on an annual basis as long as you remain a customer. This Privacy Policy and the names of affiliates may change from time to time, but you can always review the current policy and list of affiliates on our Web site at www.intrustbank.com or call our toll free number at 1-888-895-2265 and request a copy.
AFFILIATES OF INTRUST BANK FOR PRIVACY PURPOSES
None
PRIVACY ON OUR WEB SITE
In addition to the protections afforded all of our customers in this Privacy Policy, the following privacy principles apply to the use of our Web site and Internet product, INTRUST OnLine:
Use, Collection and Retention of Customer Information
When you first visit INTRUST OnLine, you do so anonymously. We do not collect identifying information about you. We collect only summary information about the numbers of individuals who visit our site and what those individuals look at. Cookies used on our site expire at the end of your session. They are only used during the session to provide access to your accounts after you have logged into the site. We collect this information to develop and provide products, services, and other opportunities to our customers.
Protection of Information via Established Security Procedures
We maintain appropriate security standards and procedures regarding unauthorized access to customer information. Your data is stored encrypted on servers or in cookies. We are committed to protecting the integrity, accuracy, privacy and confidentiality of your data.
Email
Messages sent via email within INTRUST OnLine are secure. However, other email you send us may not be secure. Therefore, we recommend that you do not send us confidential information such as social security or account numbers via unsecured email.
Aggregation Services
If you choose to use an aggregation service, you are providing an aggregator with your authentication information that could result in unauthorized access and use of your confidential account information by the aggregator of a third party if adequate controls are not in place. Therefore, you should ensure that the aggregation company has appropriate processes in place to ensure the privacy and security of your information.
Your Role in Security
It is important that you protect against unauthorized access to your accounts. We recommend that you do not share your password and that you exit any applications when you finish using them.
Children's Information
We respect the privacy of your children and we comply with the practices established under the Children's Online Privacy Protection Act. We do not knowingly collect or retain personally identifiable information from customers under the age of thirteen through INTRUST OnLine.
C340-125NT (10/07)
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